PRIVACY POLICY

1. Information We Collect
We may collect personal information, such as your name, email address, phone number, and any other details you provide when you contact us or use our services. Project information, including design preferences, brand guidelines, and any files or assets you submit, is also collected to support project execution. Additionally, we collect usage data through cookies and similar tracking technologies, such as IP addresses, browser types, device data, and pages visited, to understand how users interact with our website.

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2. How We Use Your Information
We use your information to communicate effectively, understand your project requirements, and deliver design services. We also analyze website usage and preferences to improve our offerings. With your consent, we may send updates on our services, studio news, and promotions. You may opt out of these communications at any time.

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3. Information Sharing
We may share your data with trusted third-party providers who assist us in delivering services, such as project management tools, payment processors, and website analytics providers. These providers are required to protect your information. In cases where disclosure is required by law, or to protect the rights, safety, or property of Haus Avenue, we may also share your information.

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4. International Data Transfers
Given the global nature of our operations, your information may be transferred and stored on servers located outside Australia. We take steps to ensure that any data transferred internationally is protected in line with Australian privacy laws.

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5. Data Retention
We retain personal data for as long as necessary to fulfill our services, comply with legal obligations, and resolve disputes. Once the information is no longer needed, it will be securely deleted or anonymized.

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6. Your Rights
You may request access to the personal data we hold about you, correct any inaccuracies, or, in certain cases, request deletion of your personal data. You may also opt out of marketing communications by following the unsubscribe link in our emails.

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7. Data Security
We implement industry-standard measures to protect your data from unauthorized access and disclosure. However, please note that no data transmission over the internet is entirely secure.

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8. Cookies and Tracking
Haus Avenue uses cookies to improve website functionality and personalize user experience. You can control your cookie preferences through your browser settings.

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9. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most current version will be available on our website, and your continued use of our services after any updates constitutes acceptance of the revised policy.

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10. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at hello@haus-avenue.com.